Got Questions?
We’ve Got Answers!

Ordering your CanadianSIM card is easy!

• Simply visit our website
• choose your preferred plan, and submit a form
• Our agent will call you to confirm your order
• We’ll deliver your SIM card right to your doorstep before you leave for Canada!

Absolutely! We offer free doorstep delivery to many countries worldwide. Here is the list of countries we deliver to:

• India
• Australia
• Brazil
• Phillipines
• Bangladesh

Your CanadianSIM card will activate automatically 24 hours before your scheduled arrival in Canada

Your CanadianSIM card will be activated 24 hours before your scheduled arrival in Canada, ensuring you’re connected as soon as you land. You can also choose to activate your eSIM instantly after purchase at the airport

Yes, you can! We offer convenient SIM card pickup at major Canadian airports. Simply let our agent know you would prefer to pick it up at the airport, and we’ll have your SIM card ready for you when you arrive

If you lose your CanadianSIM card, please contact our customer support team immediately. We’ll help you suspend your service and arrange for a replacement SIM card

Yes, you can change your CanadianSIM plan anytime by contacting our customer support team. We offer a variety of plans to suit your changing needs

Yes, you can cancel your CanadianSIM plan anytime by reaching out to our customer support team. However, please note that any unused portion of your plan will not be refunded.